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Contact Us

The quickest way to reach us is by email. Every enquiry is read by a person, and we reply within one business day.

Email us

What to include

A few details up front save a round of back-and-forth:

  • Which systems you are running today — SAP, Azure, an ERP, or something inherited
  • The symptom rather than the solution: what is actually going wrong
  • Rough timeline, and whether anything is currently down
  • Best contact and your working hours

Email

admin@aire-infinite.com

General enquiries, scoping conversations and quote requests.

Response times

New enquiries: within one business day.

Existing support clients follow the response times in your agreed tier, including out of hours.

Already a client?

If something is down, contact your named team directly using the escalation path in your runbook — that route is monitored around the clock.